Customer Service Representative

2 weeks ago


Cambridgeshire and Peterborough, United Kingdom ENGINEERINGUK Full time
About the role

We are seeking a reliable and enthusiastic colleague to join our team in Petersfield.

As a Tesco colleague, you will play a vital role in serving our customers and contributing to the success of our store.

Key responsibilities:
  • Provide excellent customer service, responding to queries and resolving issues promptly and professionally
  • Work collaboratively with colleagues to maintain a clean, safe, and efficient store environment
  • Operate cash registers, process transactions, and handle customer payments
  • Restock shelves, replenish stock, and maintain accurate inventory levels
  • Participate in seasonal, community, and charity events to promote engagement and inclusivity
What we offer:
  • A competitive hourly rate of £12 (starting wage)
  • Guaranteed minimum hours: 16 hours per week; flexibility to work fewer hours if desired
  • Structured rota: 3 weeks' notice of shifts, allowing for planning and stability
  • Ongoing training and development opportunities to enhance skills and knowledge
  • Uniform provided and support for all aspects of life
  • Access to wellbeing services, cycle-to-work schemes, and more
Requirements:
  • Passion for delivering great service and building rapport with customers
  • Ability to work well within a team, communicate openly, and build relationships with colleagues
  • Flexibility to work varying shifts, including evenings and weekends
About us:

Tesco is committed to serving our customers, communities, and planet a little better every day. Our vision is to become every customer's favourite way to shop, whether at home or on-the-go. We strive to be a responsible and sustainable business, fostering a culture of diversity, equity, and inclusion.

Salary details:

The estimated salary for this role is £13,264 per annum based on a 30-hour working week, assuming a 52-week year.

Benefits:
  • A competitive hourly rate of £12 (starting wage)
  • Guaranteed minimum hours: 16 hours per week; flexibility to work fewer hours if desired
  • Ongoing training and development opportunities
  • Uniform provided and support for all aspects of life
  • Access to wellbeing services, cycle-to-work schemes, and more


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