Service Advisor
4 weeks ago
As a Service Advisor at Arnold Clark, you will be responsible for delivering exceptional customer experiences for our service and vehicle repair customers. You will be the primary point of contact for customers, handling all their requirements in an efficient and professional manner.
Key Responsibilities
• Handle customer inquiries and resolve issues in a timely and professional manner
• Liaise with the workshop and bodyshop to progress work through the system
• Control all computer-based jobs, purchasing and...
What We Offer
• 33 days' holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more...
Working Hours
Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays.
About You
We're looking for an articulate, warm communicator who can give our customers the star treatment. This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.
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