Senior Care Professional
3 weeks ago
We are seeking a highly skilled and experienced individual to join our team as a Senior Care Professional. As a key member of our team, you will be responsible for ensuring that our care operations have outstanding compliance.
About the Role:
- Provide support to our care professionals in their day-to-day jobs
- Onboard new carers and introduce them to clients
- Carry out introductions every time a care professional is matched to a client for the first time
- Support, supervise, and mentor all care professionals
- Ensure all services are compliant with legislations, CQC standards, and regulations
- Ensure the recording of all necessary information clearly and legibly in line with record-keeping policies and procedures
- Respond to queries from clients
- Deliver care calls as required in emergencies and gaps in rota
- Take turns on a rota basis to manage the office on-call telephone support service
- Continually review and improve processes to ensure the most effective and efficient service is being delivered
Qualifications:
- Hold, or be working towards, minimum QCF/NVQ level 3 qualification in Social Care
- Understanding of CQC assessment criteria for Outstanding scores
- Extremely well organised, excellent planning and prioritising ability with high attention to detail
- Excellent communication and relationship building abilities
Benefits:
- Salary - £23,000
- Company events
- Employee discount
- Referral programme
- Schedule: Monday to Friday, weekend availability
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