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Front of House Team Member

2 months ago


Enfield Town, Greater London, United Kingdom Whitbread Full time

Job Title: Front of House Team Member

Job Type: Permanent

Pay Rate: Up to £11.49 per hour

Hours: 15-18 hours per week over 3/4 days

Location: Cookhouse & Pub Enfield

About the Role:

We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Cookhouse & Pub Enfield. As a Front of House Team Member, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide outstanding customer service and ensure that all guests have a positive experience
  • Work collaboratively with the team to maintain a clean and organized environment
  • Take orders and serve food and drinks to guests in a timely and efficient manner
  • Handle customer complaints and resolve issues in a professional and courteous manner
  • Participate in training and development programs to improve skills and knowledge

What We Offer:

  • A competitive hourly rate of up to £11.49 per hour
  • A guaranteed 15-18 hours per week over 3/4 days
  • The opportunity to work for a leading hospitality business, Whitbread
  • Training and development opportunities to help you grow and succeed in your career
  • A range of benefits, including a Whitbread Benefits card and pension and saving schemes

Requirements:

  • Previous experience in a customer-facing role is desirable but not essential
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and as part of a team
  • Flexible and able to work a variety of shifts, including weekends and bank holidays