Business Development Associate

4 weeks ago

London, Greater London, United Kingdom GLG Full time

At GLG, we are seeking a highly motivated and detail-oriented Associate to support our Client Solutions team in EMEA. As an Associate, you will play a critical role in driving our business forward and adding value through close coordination with client-facing team members to fulfill our clients' needs.

The Associate role is a fast-paced, expert-facing position that requires strong communication and interpersonal skills. You will need to quickly understand project requests in collaboration with client-facing teams, identify and recruit new Network Members (experts), and ensure end-to-end delivery of calls on your team, including scheduling, to provide a seamless client experience.

As an Associate, you will complete a comprehensive training program, receive daily coaching and feedback, and develop strong, transferable business and leadership skills that will help you excel in your current and future roles.

Key Associate Responsibilities Include:

  • Supporting team members on various aspects of client projects and Network Member engagement.
  • Recruiting new experts to join GLG's insight network through targeted lead generation and timely outreach by phone, email, and other methods.
  • Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.
  • Scheduling and confirming critical calls and meetings between GLG's clients and Network Members, including scheduling all calls with your new recruits.
  • Proactively engaging with GLG's Network Members to understand their expertise and gauge their fit on client projects.
  • Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations, to drive successful client outcomes.
  • Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.

As an Associate, You Will Learn:

  • Excel in a phone-based and highly challenging environment that demands attention to detail and prioritization of various workflows and execution on multiple projects at the same time.
  • Recruit and vet new relevant experts to the GLG Network, building your lead generation, outreach, screening, and pitching skills.
  • Develop strong, transferable business skills, including communication, time management, negotiating, problem-solving, project management, research, and the ability to achieve monthly/quarterly targets.
  • Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.
  • Mentor future GLG Associates as you become tenured and proficient in your role.

Ideal Candidates Have:

  • Confident and strong communication (oral and written), interpersonal skills, and motivation to work on the phone daily with Network Members and potential recruits.
  • Desire to work in a collaborative, team environment that is fast-paced, where we strive to provide an excellent experience for experts and clients.
  • Ability to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given priorities shift quickly at GLG.
  • High motivation to exceed personal weekly, monthly, and quarterly commercial targets.
  • Strong problem-solving skills.
  • Ability to quickly digest and implement feedback and coaching.
  • Eagerness to learn about new topics, industries, and companies.

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