Planning and Support Services Officer

2 weeks ago


Lancashire, United Kingdom Onward Full time
About the Role

We are seeking a skilled Planning Support Services Officer to join our team on a 6-month fixed-term contract. As a key member of our operational management team, you will play a crucial role in ensuring the delivery of a safe, reliable, and efficient responsive repairs and void maintenance service.

Key Responsibilities
  • Provide support to the operational management team in organizing trade colleagues and supply chain to deliver work required in your section.
  • Ensure the Repair Management system is correct, updated, and interfaced with the Housing Management system.
  • Provide an effective planning support function to ensure the effective delivery of responsive, gas, and electrical maintenance.
  • Process purchase orders, repair orders, invoices, and other documents required to support the efficient delivery of the service.
  • Support management with productivity measures, work planning systems, and ensuring the effective use of all resources, including supply chain.
What We Offer
  • A competitive salary of £30,650 (pro rata for 5-month fixed-term contract).
  • 32 days annual leave plus bank holidays, totaling 40 days paid holiday per annum (equivalent to 8 weeks).
  • Salary Finance - access to short and long-term loans, plus a savings facility.
  • Opportunity to increase annual leave with service or through the holiday purchase scheme.
  • Immediate entry to our Pension scheme (matched contributions up to 10%).
  • A great flexible working environment with a range of family-friendly policies.
  • Simply Health cash plan with financial benefits and the option to extend to your family.
  • Paid leave for absence, including sickness, maternity, paternity, and adoption leave.
  • Access to up to £150 annually through the 'Learning for Life' scheme.
  • Access to a wide range of discounts and cash back offers.
About Us

We are Onward, a leading provider of housing services. Our goal is to place customers at the heart of our service, and we are committed to delivering a safe, reliable, and efficient service to our customers.



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