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Dairy IT Infrastructure Specialist

1 week ago


Market Drayton, Shropshire, United Kingdom Muller Dairy Full time
Job Title: Dairy IT Infrastructure Specialist

We are seeking a highly skilled specialist to join our team at Muller Dairy. As a User Workplace Services Analyst, you will be responsible for providing third-line support and assistance to Group IT teams and end-users on issues related to Microsoft Active Directory, PKI, Microsoft 365 (Entra-ID, InTune), Azure, and Microsoft Exchange Online and On-Premise 2016/2019.

This is a great opportunity to work with cutting-edge technology and provide exceptional support to our end-users. The successful candidate will have a strong analytical and problem-solving skills, excellent communication skills, and the ability to work well in a team.

About the Role:
  • Provide technical support to end-users on issues related to Microsoft Active Directory Domain Services, PKI, Licensing, Microsoft 365 (inc. Entra-ID, InTune) and Microsoft Exchange Online and On-Premise 2016/2019.
  • Ability to write, maintain, report and support the environment with the use of PowerShell and PowerApps.
  • Respond to and resolve user requests in a timely and professional manner.
  • Troubleshoot and resolve issues related to user accounts, permissions, and access rights.
  • Assist with the configuration, deployment, and management of Microsoft Active Directory Domain Services, PKI, Microsoft M365 (inc. Entra-ID, Intune) and Microsoft Exchange 2016/2019.
  • Ensure that all software applications are up-to-date and functioning correctly.
  • Work with other members of the IT team to identify and resolve issues related to user workplace services.

What We Offer:
  • A competitive salary of £50,000 - £65,000 per annum, depending on experience.
  • A range of benefits, including a contributory pension plan, life assurance, employee assistance programme, and generous annual leave increasing with service.
  • The opportunity to work with a leading company in the dairy industry.

Requirements:
  • Bachelor's degree in Computer Science or related field, desired but not essential.
  • At least 3 years of experience working with Microsoft Active Directory, Microsoft 365 (inc. Entra-ID, Intune), PowerShell and Microsoft Exchange Online and On-Premise 2016/2019.