Host

1 month ago


Belfast, United Kingdom merchant Full time
Host Opportunity at The Merchant Hotel

The Merchant Hotel is seeking a skilled and experienced Host to join our team in The Great Room Restaurant. As a Host, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Taking restaurant reservations in person and on the phone
  • Seating customers
  • Dealing with inquiries regarding the hotel
  • Directing customers
  • Supervising when required
  • Administration duties
  • Waiting duties when required
Requirements:
  • 12 months experience working in a similar role
  • Excellent IT skills
  • Excellent organisation skills
  • Confidence
  • Excellent communication skills
  • Excellent customer service skills
  • Fully flexible as the job entails working weekends and evenings
What We Offer:
  • Complimentary overnight stay in The Merchant Hotel with dinner and breakfast in The Great Room Restaurant
  • Company group discount 20% off food in The Cloth Ear, The National and Little Wing Pizzeria
  • Regular wellbeing initiatives including free counselling through our safe space
  • Generous service charge
  • Paid breaks
  • 29 days holiday pro rata (including your birthday)
  • Seasonal parties and gifts
  • Classroom and Online Training

The Merchant Hotel is an equal opportunities employer. We reserve the right to apply an enhanced shortlisting criteria.


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