Current jobs related to Customer Care Team Lead - South Shields, South Tyneside - Keepmoat
-
Care Team Lead
2 weeks ago
South Shields, South Tyneside, United Kingdom Care UK Full timeAbout the RoleAs a Care Team Lead at Care UK, you will be responsible for leading and supervising your shift, ensuring that the best care plans are created and delivered for our residents. You will work closely with the leadership team to develop services and provide a fun, inclusive, and professional approach at all times.Key ResponsibilitiesLeading and...
-
Care Team Leader
3 weeks ago
South Shields, South Tyneside, United Kingdom Care UK Full timeJoin Care UK as a Care Team LeaderWe are seeking a passionate and caring individual to lead our care team and provide exceptional care to our residents. As a Care Team Leader, you will be responsible for supervising your shift, case managing residents, and liaising with families and healthcare professionals to ensure the best care plans are created and...
-
Care Team Leader
3 weeks ago
South Shields, South Tyneside, United Kingdom Care UK Full timeJoin Care UK as a Care Team LeaderWe are seeking a passionate and caring individual to lead our care team and provide exceptional care to our residents. As a Care Team Leader, you will be responsible for supervising your shift, case managing residents, and liaising with families and healthcare professionals to ensure the best care plans are created and...
-
Care Team Leader
3 weeks ago
South Shields, South Tyneside, United Kingdom Care UK Full timeJoin Care UK as a Care Team LeaderWe are seeking a passionate and caring individual to lead our care team and provide exceptional care to our residents. As a Care Team Leader, you will be responsible for supervising your shift, case managing residents, and liaising with families and healthcare professionals to ensure the best care plans are created and...
-
Care Team Leader
3 weeks ago
South Shields, South Tyneside, United Kingdom Care UK Full timeJoin Care UK as a Care Team LeaderWe are seeking a passionate and caring individual to lead our care team and provide exceptional care to our residents. As a Care Team Leader, you will be responsible for supervising your shift, case managing residents, and liaising with families and healthcare professionals to ensure the best care plans are created and...
-
Care Team Leader
2 weeks ago
South Shields, South Tyneside, United Kingdom Care UK Full timeUnlock Your Potential as a Care Team LeaderCare UK is a leading provider of care services, and we're seeking a dedicated and compassionate individual to join our team as a Care Team Leader. This is a fantastic opportunity to make a real difference in the lives of our residents and their families.Lead and supervise your team to deliver exceptional care and...
-
Care Professional
4 days ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeWe are seeking a compassionate and caring individual to join our team as a Care Professional. As a Care Professional, you will have the opportunity to make a positive impact on the lives of our clients, providing them with the support and care they need to live safely and independently in their own homes.As a Care Professional, your responsibilities will...
-
Care Assistant
4 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking compassionate and dedicated individuals to join our team as Care Assistants in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care...
-
Care Assistant
4 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking compassionate and dedicated individuals to join our team as Care Assistants in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care...
-
Care Assistant
3 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking compassionate and dedicated individuals to join our team as Care Assistants in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care...
-
Care Assistant
3 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking compassionate and dedicated individuals to join our team as Care Assistants in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care...
-
Care Assistant
1 month ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking a compassionate and dedicated Care Assistant to join our team in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care Assistant,...
-
Care Assistant
1 month ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking a compassionate and dedicated Care Assistant to join our team in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care Assistant,...
-
Care Support Worker
3 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeAbout the RoleWe are seeking a compassionate and dedicated Care Assistant to join our team at Cera Care. As a Care Assistant, you will play a vital role in supporting our clients to live independently in their own homes.Key ResponsibilitiesAssist with personal care, including continence support, washing, and dressingManage medications and provide support...
-
Care Support Worker
3 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeAbout the RoleWe are seeking a compassionate and dedicated Care Assistant to join our team at Cera Care. As a Care Assistant, you will play a vital role in supporting our clients to live independently in their own homes.Key ResponsibilitiesAssist with personal care, including continence support, washing, and dressingManage medications and provide support...
-
Care Assistant
1 month ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking compassionate and dedicated individuals to join our team as Care Assistants in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care...
-
Care Assistant
1 month ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking a compassionate and dedicated Care Assistant to join our team in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care Assistant,...
-
Care Assistant
1 month ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking a compassionate and dedicated Care Assistant to join our team in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enhance the lives of our clients, enabling them to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care Assistant,...
-
Care Assistant
4 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking a compassionate and dedicated Care Assistant to join our team in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enable people to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care Assistant, you'll be responsible for providing...
-
Care Assistant
4 weeks ago
South Shields, South Tyneside, United Kingdom Cera Care Full timeTransforming Social Care with Cera CareWe're seeking a compassionate and dedicated Care Assistant to join our team in South Shields. As a Care Assistant, you'll play a vital role in supporting our mission to enable people to live longer, healthier, and happier lives in their own homes.About the RoleAs a Care Assistant, you'll be responsible for providing...
Customer Care Team Lead
2 months ago
We are seeking a highly skilled and experienced Customer Care Team Lead to join our Customer Care Team at Keepmoat. As a key member of our team, you will be responsible for providing an exceptional customer experience, ensuring that our customers receive the highest level of service and support.
Main Responsibilities:
- Liaise with customers and stakeholders to resolve complaints and queries in a timely and efficient manner.
- Manage and maintain accurate records of customer interactions and feedback.
- Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Provide coaching and guidance to team members to ensure they have the necessary skills and knowledge to deliver exceptional customer service.
Requirements:
- Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work collaboratively as part of a team, with a customer-centric approach.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and supportive work environment.
- The opportunity to work with a leading homebuilder, with a reputation for delivering exceptional customer service.
