Customer Service Liaison Representative

1 week ago


Alsager, Cheshire East, United Kingdom Anderson Wright Consulting Full time
About the Company

Our client is a renowned, family-run business operating on a national scale. They have established a reputation for delivering exceptional customer service, entering their 10th year of successful trading.

Job Summary

We are seeking an experienced Customer Service Advisor to join our team in Talke. This role offers a fantastic opportunity to build a career with a leading independent company that prioritizes ongoing training and career progression.

Key Responsibilities
  • Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries, and general enquiries.
  • Address customer issues via the telephone or email in a fast-paced environment.
Requirements
  • Excellent communication skills.
  • Ideal experience dealing with customers on the telephone.
  • Possess a passion for helping people.
  • Able to work as part of a team.
  • Familiarity with working in a fast-paced environment.
  • Excellent PC skills.
  • Problem-solving abilities.
  • Patient demeanor.
  • Able to work under pressure.
Package and Benefits

The successful candidate will receive:

  • A competitive salary: £30,000 plus performance bonus.
  • 20 days' holiday plus Bank Holidays.
  • Onsite parking.
  • Recreational break-out rooms.
  • Excellent ongoing training and support.
  • Fun days and events.
  • Recognition awards.
About Anderson Wright Consulting Ltd

Anderson Wright Consulting Ltd operates as an Employment Agency in respect to the above role(s).



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