Service Excellence Coordinator

2 days ago


Newport, United Kingdom The Celtic Collection Full time
About the Job
This is an exciting opportunity to become a Service Excellence Coordinator at The Celtic Collection, where you will be responsible for delivering exceptional service and creating memorable experiences for our guests.

**Key Responsibilities**:
  • Courteous and confident in looking after our guests to a high standard, providing a 5* service at all times
  • Train and mentor team members to uphold our high service standards
  • Handle guest enquiries and resolve any feedback promptly and professionally

Requirements
You must be dedicated, with a passion and flair for service, coupled with a positive 'can do' attitude. You will have just what it takes to impress our guests with your exceptional service skills and sparkling personality.

The estimated salary for this role is £11.50 per hour plus fantastic benefits, reflecting the company's commitment to providing excellent compensation packages.

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