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Hospitality Team Member

2 months ago

Blackpool, Blackpool, United Kingdom RBH Hospitality Management Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Food and Beverage Team Member at The Lyndene Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities
  • Serve guests in our two restaurants, The Washington and The Connaught, providing quality service and ensuring that their needs are met.
  • Share knowledge of our menu options with guests and provide recommendations to enhance their dining experience.
  • Work effectively as part of a team to deliver orders in a timely manner and maintain a high level of customer satisfaction.
  • Develop strong relationships with guests and colleagues to create a positive and welcoming atmosphere.
Requirements
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Ability to work in a fast-paced environment and maintain a high level of energy and enthusiasm.
  • Excellent interpersonal and communication skills, with a focus on providing exceptional customer service.
  • Team-oriented approach and a willingness to work collaboratively with colleagues to achieve common goals.
  • Pleasant and bubbly personality, with a passion for delivering outstanding customer experiences.
What We Offer
  • A competitive salary and benefits package, including discounted hotel room rates and extra days holiday for your birthday.
  • Flexible working arrangements and opportunities for career development and growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive training program to help you develop the skills and knowledge you need to succeed in your role.