Airport Crew Team Manager

2 weeks ago


Edinburgh, Edinburgh, United Kingdom FatFace Full time

Role Overview:

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The Crew Team Leader plays a vital part in ensuring the safe and efficient running of our store. As a member of the management team, you will have a clear set of responsibilities to maintain high standards of service and customer satisfaction.

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Key Responsibilities:

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  • Deliver exceptional customer service by providing expert product knowledge and resolving issues promptly">
  • Manage the team effectively, delegating tasks and ensuring seamless day-to-day operations">
  • Maintain visual merchandising standards, adhering to company guidelines for product presentation and store appearance">
  • Ensure compliance with health and safety policies, as well as loss prevention procedures">
  • Stay up-to-date with company products, promotions, and initiatives, implementing changes as required">
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Benefits:

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  • A competitive salary of £25,000 - £30,000 per annum">
  • 25 days' holiday plus bank holidays">
  • Generous monthly discount allowance">
  • Access to Perkbox, our online platform offering discounts, home workouts, and wellbeing content">
  • Dental insurance (employee-funded)">
  • Pension scheme">
  • EAP support around the clock">
  • Sick pay allowances">
  • Sabbatical leave in line with service">
  • Enhanced family-friendly policies, including maternity leave">
  • Refer-a-friend scheme">
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About Us:

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FatFace is a leading fashion retailer committed to bringing style and positivity to our customers' lives through our clothes, values, and practices. We believe in equality and inclusion, promoting a diverse and inclusive workplace where everyone feels valued and empowered.



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