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Technical Support Specialist

2 months ago

Billingsgate, Greater London, United Kingdom Tria Full time

Job Title: 2nd Line Support

Job Type: Full-time

Company: Tria

Location: Central London - Hybrid (3 days)

Job Description:

We are seeking an experienced 2nd Line/Desktop Support person to join our team at Tria. As a 2nd Line Support Analyst, you will be responsible for providing technical support across Microsoft products, including Intune, Azure, SharePoint, Teams, Active Directory, and Windows 10/11.

Key Responsibilities:

  • Provide technical support to end-users across Microsoft products
  • Troubleshoot and resolve technical issues related to hardware and software
  • Collaborate with the team to resolve complex technical issues
  • Stay up-to-date with the latest Microsoft technologies and best practices

Requirements:

  • Experience in 2nd Line/Desktop Support
  • High level of technical support skills
  • Proficient in the Microsoft Stack - Intune, Azure, SharePoint, Teams, Active Directory, Windows 10/11, etc.

Desirable Skills:

  • Microsoft Dynamics 365
  • Microsoft Co-Pilot

About Us:

Tria is a global organisation in the Construction Consultancy industry. We are a small but established team that values collaboration and teamwork. We are looking for a professional person who enjoys being part of a team and delivering happiness with each touch point.