Senior Technical Operations Manager
3 weeks ago
Key Responsibilities:
The Department Manager will oversee and manage all aspects of the department's operations, leading a team of support engineers and specialists to deliver exceptional technical support and maintenance services in Automation, process control, and industrial instrumentation.
Key Duties Include:
- Departmental Management: Lead, mentor, and manage a team of support engineers and specialists, providing guidance, support, and professional development opportunities.
- Client Support: Manage the team of support engineers to ensure timely resolution of client issues and adherence to service level agreements.
- Client Relationship Management: Develop and maintain strong relationships with clients, acting as a trusted advisor and main point of contact for Support and Maintenance.
- Project Management and Execution: Oversee the planning, execution, and delivery of projects, ensuring adherence to project scope, budget, and timeline.
- Technical Expertise and Thought Leadership: Provide technical guidance and expertise to the department.
About DPS Group Careers:
DPS Group Careers is delighted to welcome applications to join our Client Support Department as a Support Manager in Glenrothes. This position will be responsible for overseeing and managing all aspects of the department's operations.
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