Head of Lettings and Sales Team Lead
3 weeks ago
About the Role:
Ardeta Search is seeking an exceptional Head of Lettings to lead and elevate their sales team and expanding portfolio.
This is an exciting new role within a privately-owned business with a substantial portfolio of approximately 2,000 residential and student units across the UK.
The successful candidate will have the unique opportunity to head up a dynamic team, take ownership of the department, and make a significant impact on the future of the business from their Sheffield HQ.
Key Responsibilities:
- Lead and inspire a growing 10-member lettings team, driving performance and fostering a positive, results-oriented culture.
- Oversee all aspects of residential and student lettings, ensuring high occupancy levels, efficient tenancy processes, and exceptional service delivery.
- Develop and implement innovative policies and procedures to enhance the efficiency and effectiveness of the lettings department, aligning with the company's growth objectives.
- Build and maintain strong relationships with internal stakeholders and external partners to ensure seamless operations and high service standards.
- Work closely with the marketing department to maximize exposure, capture new business, and promote the company's unique selling points (USPs) to ensure all units are fully let.
- Continually review and improve current working practices, including letting processes, tenancy renewals, and overall department performance.
- Recruit, train, and develop new and existing team members, ensuring they meet key performance indicators (KPIs) and contribute effectively to the department's success.
- Produce high-quality reports, providing timely, accurate, and insightful data to senior leadership.
Ideal Candidate Profile:
A goal-oriented, enthusiastic individual with high energy, creativity, resilience, and a passion for the property industry.
Extensive experience in residential lettings management is essential, with a strong track record of managing both residential and student properties.
Experience in student lettings is advantageous but not mandatory.
Proven people management experience, with the ability to lead, motivate, and develop a team to achieve high performance.
Demonstrated ability to deliver growth strategies and implement new systems and processes across a team or department.
Strong communication, organisational, and administrative skills, with acute attention to detail and the ability to manage multiple priorities effectively.
What is on Offer:
A competitive compensation package tailored for the successful candidate.
A company car as part of the benefits package.
Performance-based bonuses to reward and recognise outstanding contributions.
A modern work environment in a state-of-the-art, purpose-built office located in central Sheffield, providing a great location and environment to thrive.
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