Sales Team Lead
3 weeks ago
Role: Telesales Team Leader/Manager
Hours:- Monday to Friday 9am till 5pm
Glu Recruit LTD is seeking an experienced Telesales Team Leader/Manager to join their dynamic team. This individual will be responsible for managing, coaching, and motivating the telesales team to achieve performance targets. The role also includes conducting regular call audits, providing feedback, and ensuring the team delivers high-quality customer interactions. The successful candidate must have previous telesales management experience and be able to drive results while maintaining team morale.
Bonus Structure
* Company pension
* On-site parking
* Up to 25 days holiday
* Cycle to work scheme
* Sick Pay
Key Responsibilities
* Lead, manage and motivate a telesales team to meet and exceed sales targets and KPIs.
* Conduct regular call audits to ensure compliance, quality, and effective sales techniques.
* Provide ongoing coaching and development to team members to enhance their skills and performance
* Monitor team performance, analyse data and prepare reports to assess progress toward sales goals.
* Collaborate with senior management to develop sales strategies and contribute to the overall sales plan.
* Ensure the team adheres to company policies, procedures, and industry regulations.
* Conduct regular team meetings and performance reviews
Requirements
* Proven experience in a telesales leadership or management role.
* Strong leadership, coaching, and team building skills.
* Ability to work under pressure and manage a fast-paced sales environment.
* Solid understanding of telesales processes, techniques, and metrics.
* Proficiency in CRM systems and Microsoft Office Suite.
Glu Recruit LTD is an equal opportunities employer and welcomes applications from all qualified candidates.
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