Key Account Executive
4 weeks ago
Unlock Your Potential as a Key Account Executive
The Advocate Group is proud to partner with Union Hand Roasted Coffee, a leading speciality coffee roaster, to find a talented Key Account Executive to join their team in London.
As a Key Account Executive, you will be responsible for communicating with customers at all levels, championing great coffee quality and ethical sourcing. You will lead the onboarding process for Key Accounts, provide on-site training and support, and monitor and manage account performance.
About the Role:
- Provide exceptional customer service to Key Customers and National Accounts
- Lead the onboarding process for Key Accounts, ensuring a seamless and positive experience
- Provide on-site training and support, including technical support
- Monitor and manage account performance, identifying areas for improvement
- Work closely with National Account Managers to maintain customer relationships
About You:
- 2+ years of sales/customer service experience, preferably in coffee or FMCG
- Excellent interpersonal and organisational skills
- A passion for quality and a drive to make a difference
- Able to work independently and as part of a team
If you are a motivated and results-driven individual who is passionate about coffee and customer service, we encourage you to apply for this exciting opportunity.
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