Housekeeping Supervisor
3 days ago
We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at The Retreat Elcot Park, a luxury hotel in West Berkshire.
As part of our housekeeping team, the successful candidate will be responsible for ensuring that all rooms and public areas meet the highest standards of cleanliness and hospitality.
The ideal candidate will have a proven track record of delivering exceptional results in a fast-paced, luxury environment and will be passionate about providing a warm and welcoming experience for our guests.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
Key Responsibilities:
- Lead and manage a team of housekeeping staff to ensure that all rooms and public areas are cleaned and maintained to the highest standards.
- Develop and implement effective cleaning schedules and procedures to ensure that all areas are cleaned efficiently and effectively.
- Monitor and maintain the quality of cleaning services, ensuring that all areas meet the highest standards of cleanliness and hospitality.
- Collaborate with other departments to ensure that all areas of the hotel are maintained to the highest standards.
- Provide exceptional customer service, responding to guest complaints and concerns in a professional and courteous manner.
Requirements:
- At least 2 years' experience in a similar role in a luxury hotel or resort.
- Proven track record of delivering exceptional results in a fast-paced, luxury environment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and other departments.
- Ability to work flexible hours, including evenings and weekends.
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