Customer Service Representative

5 days ago


United Kingdom National Express Ireland Full time £30,000
Customer Service Advisor

Join National Express Ireland as a Customer Service Advisor in Dublin Airport and be part of a dynamic team that delivers exceptional customer experiences.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing excellent customer service to our passengers, ensuring their travel experience is smooth and enjoyable.

Key Responsibilities
  • Deliver exceptional customer service to our passengers, responding to their queries and resolving any issues in a timely and professional manner.
  • Sell tickets and add-on products to customers, providing them with guidance and information as required.
  • Use a proactive approach to make travel arrangements for our customers in the event of delays or service disruption.
  • Effectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruption.
  • Assist drivers with boarding and help with customer luggage.
  • Manage coach movements within the station and exceed our Health & Safety standards.
What We Offer

We offer a competitive salary, 23 days annual leave, and a range of benefits, including company pension, life insurance, and private online GP service. We also offer opportunities for career progression within the business.

Requirements

To be successful in this role, you will need to have excellent communication skills, experience of front-line customer service in a fast-paced environment, and a positive attitude to customer service and personal development. You will also need to be able to work in a team or independently on your own initiative and have good levels of health, stamina, and fitness.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.



  • United Kingdom Marriott International Full time £12,000

    Job Title: Customer Services RepresentativeJoin Marriott International, a world leader in hospitality, as a Customer Services Representative. In this role, you will be responsible for providing exceptional customer service to our guests, resolving issues, and ensuring a seamless experience.About the Role:We are seeking a highly motivated and customer-focused...


  • United Kingdom Marriott International Full time £12,000

    Job Title: Customer Services RepresentativeJoin Marriott International, a world leader in hospitality, as a Customer Services Representative. In this role, you will be responsible for providing exceptional customer service to our guests, resolving issues, and ensuring a seamless experience.About the Role:We are seeking a highly motivated and customer-focused...


  • United Kingdom John Bannon Pharma Limited Full time

    Customer Service Representative RoleAt John Bannon Pharma Limited, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.The ideal candidate will be responsible for:Providing exceptional customer service and support to our clientsResponding to customer inquiries and resolving issues in a timely and professional...


  • United Kingdom John Bannon Pharma Limited Full time

    Customer Service Representative RoleAt John Bannon Pharma Limited, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.The ideal candidate will be responsible for:Providing exceptional customer service and support to our clientsResponding to customer inquiries and resolving issues in a timely and professional...


  • United Kingdom Demesne Electrical Sales Limited Full time £26,000

    Job Title: Customer ServicesWe are seeking a highly organized and customer-focused individual to join our team as a Customer Services representative. As a key member of our sales and customer service team, you will be responsible for ensuring that all customer inquiries are handled promptly and efficiently.Key Responsibilities:Answer incoming calls and...


  • United Kingdom Demesne Electrical Sales Limited Full time £26,000

    Job Title: Customer ServicesWe are seeking a highly organized and customer-focused individual to join our team as a Customer Services representative. As a key member of our sales and customer service team, you will be responsible for ensuring that all customer inquiries are handled promptly and efficiently.Key Responsibilities:Answer incoming calls and...


  • united kingdom Reed- UNLIMITED Full time

    Do you have a keen eye for detail? Are you passionate about seeking the best outcome for customers? Are you empathetic and able to calm people in distress? We have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service to an array of customers of well-known banks and...


  • United Kingdom Corporate Catering Contract Catering Full time €14

    Unlock Your Potential in HospitalityAre you passionate about delivering exceptional customer experiences and food services? We're seeking enthusiastic individuals to join our team as Hospitality Hosts on our Rail Catering Services.What We Offer:Competitive Pay: €13.84 per hour + Sunday premiumWork-Life Balance: 35 hours per week, 5 over 7 daysProfessional...


  • United Kingdom Corporate Catering Contract Catering Full time €14

    Unlock Your Potential in HospitalityAre you passionate about delivering exceptional customer experiences and food services? We're seeking enthusiastic individuals to join our team as Hospitality Hosts on our Rail Catering Services.What We Offer:Competitive Pay: €13.84 per hour + Sunday premiumWork-Life Balance: 35 hours per week, 5 over 7 daysProfessional...


  • United Kingdom WeSki Full time

    WHO WE ARE: We are disrupting the traditional $80 billion ski travel industry with the world's first self-service platform for booking an entire ski trip in just a few clicks. Our unique dynamic package technology empowers customers to plan, compare, book, and fully customize their ski holiday by providing real-time prices and availability for millions...


  • united kingdom ESP Utilities Group Ltd Full time

    Customer Service Representative ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of networks. It is an...


  • United Kingdom Dylan Hotel Limited Full time £13

    About Dylan Hotel LimitedWe are a luxury boutique hotel in the heart of Dublin, offering exceptional accommodation and thoughtful hospitality. Our team is passionate about delivering a five-star experience to our guests.Job Title: Front Desk ReceptionistWe are seeking a highly skilled and experienced Front Desk Receptionist to join our Welcome team. As a...


  • United Kingdom Dylan Hotel Limited Full time £13

    About Dylan Hotel LimitedWe are a luxury boutique hotel in the heart of Dublin, offering exceptional accommodation and thoughtful hospitality. Our team is passionate about delivering a five-star experience to our guests.Job Title: Front Desk ReceptionistWe are seeking a highly skilled and experienced Front Desk Receptionist to join our Welcome team. As a...


  • United Kingdom Cpl Resources - Language Jobs Full time

    Job Title: German Speaking Online Customer ServiceWe are seeking a highly skilled and fluent German speaker to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Germany and other German-speaking countries.Key...


  • United Kingdom Cpl Resources - Language Jobs Full time

    Job Title: German Speaking Online Customer ServiceWe are seeking a highly skilled and fluent German speaker to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Germany and other German-speaking countries.Key...


  • United Kingdom Succeed Recruitment Solutions Full time

    We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis. Successful candidates will play a key role in providing exceptional customer service for our client’s customers across all communication channels,...


  • United Kingdom Succeed Recruitment Solutions Full time

    We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.Successful candidates will play a key role in providing exceptional customer service for our client’s customers across all communication channels,...


  • United Kingdom Succeed Recruitment Solutions Full time €30,000

    We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis. Successful candidates will play a key role in providing exceptional customer service for our client’s customers across all communication...


  • United Kingdom Succeed Recruitment Solutions Full time

    We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.Successful candidates will play a key role in providing exceptional customer service for our client’s customers across all communication channels,...


  • United Kingdom Succeed Recruitment Solutions Full time €30,000

    We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis. Successful candidates will play a key role in providing exceptional customer service for our client’s customers across all communication...