Delightful Room Service Associate
1 week ago
We are seeking a skilled and attentive Room Service Attendant to join our team at The Ritz London. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring their every need is met with precision and care.
With a competitive salary of £25,000 - £30,000 per annum, depending on experience, you will be part of a dynamic team dedicated to delivering memorable experiences to our discerning clientele. Our comprehensive package includes a range of benefits designed to support your career development and overall well-being.
Responsibilities- Prepare and deliver all food and beverage orders to guest rooms with impeccable timing and attention to detail.
- Maintain a thorough knowledge of our extensive Room Service menu and be able to answer any questions guests may have.
- Provide exceptional customer service, responding promptly to guest requests and resolving any issues that may arise.
- Prior experience in a high-end hospitality setting is highly desirable.
- A passion for delivering outstanding customer service, combined with strong communication and interpersonal skills.
- The ability to work under pressure, think on your feet, and maintain a calm and composed demeanor in fast-paced environments.
- A great command of the English language, both spoken and written.
- Competitive salary of £25,000 - £30,000 per annum, depending on experience.
- Instant reward and recognition schemes.
- 28 holidays, including bank holidays.
- Learning & development opportunities.
- Employee discount scheme for Ritz goods and external providers.
- Free laundry service for tailored uniform.
- Complimentary meals on duty.
- Social events and activities.
- Season ticket loan.
- CODE Hospitality App.
- Wellness treatments: massage, chiropody and more.
- Pension scheme.
- Employee mental health assistance helpline.
- Employee Introductory Scheme (£600).
- Training Fund Assistance.
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