Technical Support Specialist

3 weeks ago


Sheffield, Sheffield, United Kingdom BT Security Full time

Becoming a Technical Support Specialist at BT Security is an exciting opportunity to develop your skills and expertise in network security. In this role, you will work closely with our technical teams to deliver exceptional customer service and ensure the security of our customers' networks.

We offer a salary of £21,840 per year, along with comprehensive benefits and ongoing training and development opportunities.

Your main responsibilities will include:

  • Supporting customers with technical queries and issues;
  • Working collaboratively with internal teams to resolve complex technical problems;
  • Maintaining up-to-date knowledge of the latest security threats and trends.

To succeed in this position, you will require:

  • A strong understanding of data network technologies;
  • Excellent communication and interpersonal skills;
  • The ability to work effectively under pressure and meet deadlines.

At BT Security, we strive to create a diverse and inclusive workplace where everyone can thrive.



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