Senior Financial Planning Administrator
4 weeks ago
We are seeking a highly skilled Senior Financial Planning Administrator to join our National Financial Planning practice in Henley-on-Thames.
Job Purpose
The successful candidate will provide exceptional administrative support to our Financial Planners, enabling them to deliver outstanding service to clients.
Key Responsibilities
- Prepare client meetings, including issuing letters of authority and gathering information for Financial Planners/Paraplanners.
- Prepare valuations and mailings, ensuring accuracy and timeliness.
- Assist in product research and information gathering, providing valuable insights to Financial Planners.
- Obtain illustrations from Assureweb and product providers, ensuring compliance and regulatory requirements are met.
- Process new business applications, checking all compliance aspects and chasing them through to completion.
- Deal with existing business queries, providing prompt and professional responses.
- Produce client review packs for Financial Planners, ensuring all necessary information is included.
- Maintain client files on Intelliflo (IO), ensuring all relevant paperwork is present, relevant, and compliant.
- Organise and maintain effective filing and communication systems in the office, including client database management on IO.
- Perform general office administration, including opening, distributing, and logging post.
- Ensure all dealings with clients are carried out in a professional and courteous manner.
- Ensure all supporting documentation is maintained as per company procedures.
- Maintain all standards of performance as required by the firm.
- Ensure all mandatory annual Compliance and Anti-Money Laundering training is complete and up to date, and be able to demonstrate a satisfactory level of understanding and responsibilities.
- Comply with the firm's Compliance Manual, Human Resource Procedures, and other policies and procedures.
Requirements
- The successful candidate will possess a minimum of FPC qualification or equivalent.
- Ideally, they will be educated to at least A-level or equivalent standard.
- Maths and English GCSE or equivalent at Grade B or above is preferable.
- Significant experience of working with a Financial Advisor or comparable is essential.
- Understanding of the provision of advice to clients in a compliant manner as detailed in the firm's compliance manual and procedures is required.
- Strong customer service skills and good IT skills, including the use of Microsoft Office, are essential.
- Knowledge of Intelliflo (IO) or similar client database system would be an advantage.
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