Digital Application Support Specialist
6 days ago
Are you a highly skilled IT professional looking for a challenging role in digital application support? We are seeking an experienced Digital Application Support Specialist to join our team at the Arnold Clark Group. As a key member of our digital department, you will be responsible for providing second-line support for bespoke software applications, resolving issues through incident management systems, phone and email.
The successful candidate will have over two years' experience in IT support and a strong focus on service delivery and customer satisfaction. You will also have excellent written and communication skills, as well as the ability to stay calm under pressure. In addition, you will be highly organized with great time management and prioritization skills.
This is a hybrid role, with your time split between working from home and our Head Office in Hillington, Glasgow. You will be required to provide rotational weekend cover, as well as rotation cover for sales month end (12pm – 8pm). You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis.
The estimated salary for this role is £35,000 - £40,000 per annum, depending on experience.
We offer a range of benefits, including:
- 33 days' annual leave
- Hybrid working
- Generous employee discounts
- Private healthcare
- Workplace pension
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