Pet Travel Operations Manager
1 week ago
We are seeking a skilled International Pet Transport Coordinator to join our team. As a key member of our logistics department, you will be responsible for coordinating international pet transport, ensuring compliance with regulations, and providing exceptional customer service to pet owners. Your attention to detail and ability to work under pressure will be essential in this role.
Key Responsibilities:
* Coordinate international pet transport, ensuring timely completion and adherence to regulations
* Prepare and verify travel documents, including health certificates, permits, and customs paperwork
* Provide exceptional customer service to pet owners, responding to queries and concerns in a timely manner
* Stay up-to-date with international pet travel regulations and ensure all procedures adhere to airline, country, and pet welfare standards
* Work closely with airlines, veterinarians, and customs agents to coordinate every step of the pet's journey
Requirements:
* Previous experience in logistics, travel coordination, or customer service
* Full UK Driving Licence is mandatory
* Familiarity with international travel requirements for pets
* Genuine passion for animals and commitment to their welfare
Salary and Benefits:
The salary for this role is competitive, ranging from £50,000 to £65,000 per annum, depending on experience. Additionally, the role offers a range of benefits, including regular working hours and opportunities for professional growth.
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