Front of House Assistant

4 weeks ago


Leicester, Leicester, United Kingdom Bannatyne Health Club Full time

About the Role

We are seeking a Front of House Assistant to complement our dynamic and motivated team on reception. As this position is Front of House, you will need a good understanding of customer service and an ability to remain calm in a busy environment. You will be the first point of contact for our members and guests, and as such, you must be able to exhibit a warm and friendly welcome.

As part of our service requirement, you will be expected to work shifts that include evenings and weekends. You may also be required to assist in the cafe bar area during busy periods.

We are looking for someone with excellent customer service skills, the ability to stay calm in a pressured situation, strong interpersonal skills, good time management, and a friendly approachable manner.

About the Company

Working for Bannatyne Health Club is more than just a job. We are dedicated to well-being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming, and inclusive culture with plenty of team support and growth opportunities.

We offer a great range of company benefits, including free membership to our premium health clubs and discounted products and services.

Rewards & benefits include:

  • Free membership to our premium health clubs
  • 50% discount in our cafe bar (including on-site Starbucks products)
  • 30% discount on Grenade products purchased in our cafe bar
  • 30% discount on spa treatments and 20% discount on products
  • Up to 50% discounted overnight stays at any of the Bannatyne Hotels
  • Access to our benefits hub, including high street and entertainment saving vouchers
  • Refer a friend incentive scheme
  • Employee Assistance Programme (free 24hr personal support service)


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