Front of House Team Member

3 weeks ago


Leicester, Leicester, United Kingdom Loungers Full time

The Lounge Experience

Are you a people person with a passion for delivering exceptional customer experiences? We're on the hunt for a talented Front of House Team Member to join our team at Loungers

As a key part of our team, you'll be responsible for creating unforgettable experiences for our customers. You'll be the face of our brand, making sure every guest feels welcome and at home. If you're a natural communicator with a flair for building rapport and trust, we want to hear from you

The Role

As a Front of House Team Member, you'll be the first point of contact for our customers, setting the tone for an unforgettable experience. You'll work closely with our management team to deliver exceptional service, ensuring every customer leaves happy and wanting to return. Your natural skills and passion for hospitality will shine through in everything you do

The Benefits

We're not just looking for anyone - we need someone who shares our passion for delivering exceptional customer experiences. As a member of our team, you'll enjoy:

  • Shared tips across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licensed Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business

The Skills

We're looking for someone with:

  • Bags of energy, your own personality - and we can teach you the rest
  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

So, if you're ready to shine and make a real difference in the lives of our customers, we want to hear from you Apply now to join our team and become a part of something special.


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