Accommodation Office Team Leader

2 weeks ago


Crewe, Cheshire East, United Kingdom SSP Deutschland GmbH Full time

Job Summary:

We are seeking a highly skilled and experienced Duty Manager to join our team at Upper Crust, Crewe Station. As a Duty Manager, you will be responsible for leading a team of staff and ensuring the smooth operation of the restaurant during your shift.

Key Responsibilities:

  • Lead a team of staff to provide excellent customer service and ensure a high-quality dining experience for our customers.
  • Manage the restaurant's inventory, including ordering and receiving stock, and maintaining accurate records.
  • Monitor and control labor costs, ensuring that staffing levels are adequate to meet customer demand.
  • Implement and maintain high standards of cleanliness and hygiene in the restaurant.
  • Develop and maintain strong relationships with customers, suppliers, and colleagues.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment.
  • Access to our employee discounts and rewards program.
  • A comprehensive training program to ensure your success in the role.

Requirements:

  • Previous experience as a Duty Manager or in a similar role.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to work flexible hours, including evenings and weekends.


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