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Customer Service Representative

2 months ago


Fairford, Gloucestershire, United Kingdom Jackie Kerr Recruitment Ltd Full time

{"h1": "Customer Service Advisor Role", "p": "We are seeking a skilled Customer Service Advisor to join our team at Jackie Kerr Recruitment Ltd. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.", "ul": [{"li": "Provide excellent customer service to clients via phone, email, and other communication channels"}, {"li": "Respond to customer inquiries and resolve issues in a timely and professional manner"}, {"li": "Use internal database to access customer information and resolve issues"}, {"li": "Liaise with other departments to ensure seamless customer service"}, {"li": "Ensure all databases are up to date and accurate"}], "h2": "Requirements", "ul": [{"li": "Previous customer service and administrative experience"}, {"li": "Good verbal and non-verbal communication skills"}, {"li": "Be IT literate - Excel and Word"}, {"li": "Hold a Full UK Driving Licence"}], "h2": "Working Hours", "ul": [{"li": "Monday - Friday, 09:00 - 17:30"}]}