Apprenticeship Skills Delivery Manager

11 hours ago


Romford, Greater London, United Kingdom National Skills Agency Full time

Job Overview

We are seeking an experienced Business Skills Coach to join our Apprenticeship delivery team at National Skills Agency. The ideal candidate will have experience delivering Business Admin, Team Leader Supervisor, and Customer Service apprenticeship standards.

Key Responsibilities

  • Manage a caseload of up to 40 apprenticeship learners in Recruitment, Business Admin, Team Leading & Customer Service qualifications.
  • Ensure learners are producing evidence of their knowledge, skills, and behaviours in line with the apprenticeship standard.
  • Meet Assessor KPI's in terms of timely visits, quality paperwork, and general administration.
  • Deliver full Apprenticeship Standard and Functional Skills.
  • Show IT literacy, Microsoft packages, online/digital learning, and webinar-based technologies expertise.
  • Be willing to travel within Essex & London with a Full Driving Licence.
  • Enjoy 23 days holiday and bank holiday.
  • Work a 40 hour week.

Requirements

  • Experience of delivering apprenticeships, ideally in business admin, team leading, and customer service.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organisational skills.
  • Familiarity with Microsoft Office and online learning platforms.

About Us

National Skills Agency is a growing independent training provider dedicated to providing high-quality apprenticeships. We value diversity and are committed to equal opportunities.


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