Retail Lead

3 weeks ago

Brierley Hill, Dudley, United Kingdom Nike Full time
Unlock Your Potential at Nike

At Nike, we're on a mission to bring inspiration and innovation to every athlete in the world. We're looking for talented individuals who share our passion for sports and fashion to join our team as a Retail Lead.

About the Role

As a Retail Lead, you'll be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our customers. You'll coordinate, coach, and motivate your team to achieve sales targets, while maintaining an excellent work atmosphere.

Key Responsibilities
  • Support a team that delivers efficient receiving of product, inventory accuracy, and timely monthly initiative launches
  • Ensure the team is equipped to deliver the highest quality athlete experience
  • Lead by example and deliver our sales floor service to bring the consumer journey to life
What We Offer

We offer a competitive compensation and benefits package, including a monthly performance-based bonus. Our team values diversity, equity, and inclusion, and we're committed to creating a supportive and collaborative environment. You'll also enjoy generous online and in-store employee discounts and a brand-new Nike outfit to sport with your teammates on the sales floor.

Requirements
  • Customer service and/or retail experience preferred
  • Ability to manage a small team of peers
  • Effective communicator, brand ambassador, and collaborative teammate
  • Demonstrated ability to apply product sales techniques
  • Flexible with scheduling and available to work retail hours

We're a growth company that looks for team members to grow with us. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. If you're passionate about sports and fashion, and you're looking for a challenging and rewarding role, we'd love to hear from you.

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