Retail Lead

2 days ago

Brierley Hill, Dudley, United Kingdom Nike Full time
Nike Retail Lead Job Description

Role Summary:

Nike is seeking a Retail Lead to join our team and provide world-class service to our consumers. As a Retail Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our customers.

Key Responsibilities:

  • Coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.
  • Support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
  • Identify and solve problems in partnership with your store leadership and be a brand ambassador for Nike's initiatives.
  • Ensure the store complies with all Nike standards and guidelines.

What You'll Get:

  • One of the best compensation and benefits packages in the industry.
  • Opportunity for monthly performance-based bonus.
  • A supportive team that values Diversity, Equity & Inclusion.
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor.

Qualifications:

  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers.
  • Effective communicator, brand ambassador, and collaborative teammate.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

About Nike:

Nike is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

Nike, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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