Residential Property Consultant

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bernicia Full time

About Us:

Bernicia is a leading estate agent specializing in residential property services. Our mission is to provide an exceptional customer experience while maintaining our commitment to honesty and transparency.

With a strong presence in Newcastle City Centre, we have an established reputation for delivering high-quality services to both individuals and businesses.

We take pride in serving over 420 private landlords and offering expert advice to first-time buyers. At Bernicia, we believe in fostering a positive work environment that encourages collaboration and innovation.

As an employer, we strive to promote equal opportunities and welcome applicants from diverse backgrounds.

Note: The estimated salary for this role is £27,300 per annum, inclusive of car allowance and commission.

Job Overview:
  • This role involves assisting in the delivery of a highly effective sales and lettings service, focusing on valuing and listing properties, and generating new business.
  • You will be responsible for managing property valuations, listings, and ensuring compliance with relevant regulations.
  • Developing new business opportunities across sales and lettings, increasing revenue, is also a key aspect of this role.
Key Responsibilities:
  • Manage property valuations, listings, and ensure compliance with regulations.
  • Develop new business opportunities across sales and lettings, increasing revenue.
  • Deliver exceptional customer service through proactive communication and support.
  • Collaborate with sales and lettings teams as needed.
  • Support the property management team and facilitate open communication among staff.
  • Meet business targets by optimizing fee levels and exploring additional income streams.
  • Explore industry technology to enhance performance, processes, and systems.
  • Contribute to the marketing plan, ensuring its effectiveness and providing feedback.
  • Assist Branch & Business Managers as required.
Your Skills and Qualifications:
  • Excellent administration, organizational, and prioritization skills.
  • Experience in Property Valuation or Estate Agency.
  • Exceptional interpersonal and communication skills (written and verbal).
  • Advanced IT skills, particularly with Microsoft packages.
  • Understanding of what drives excellent customer service.
  • A dedicated team player with enthusiasm.
  • High attention to detail.
The Benefits:
  • 23 days annual leave (increasing to 25 after 2 years of service).
  • Access to discounts on shopping, groceries, holidays, and days out through Bernicia Own Benefits.
  • Generous pension scheme.


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