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Store Operations Manager

1 month ago

Wokingham, Wokingham, United Kingdom Robert Dyas Full time £27,000

As a Store Operations Manager at Robert Dyas, you will be responsible for leading a high-performing team to deliver exceptional customer service and drive sales growth. You will work closely with the store manager to achieve financial and non-financial KPIs, including customer satisfaction, employee engagement, and operational efficiency.

Key Responsibilities:

  • Lead and develop a team of sales and customer service professionals to achieve sales targets and provide excellent customer service.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Collaborate with the store manager to develop and implement sales strategies and promotions.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement training programs to enhance employee skills and knowledge.

What We Offer:

Robert Dyas is a leading home improvement retailer with a strong online presence and a commitment to customer satisfaction. As a Store Operations Manager, you will have the opportunity to work with a talented team, develop your leadership skills, and contribute to the success of a dynamic and growing business.