Senior Claims Specialist
4 weeks ago
Role: Senior Claims Handler
Location: Commutable Distance
Work Pattern: Full Time - Hybrid
Permanent
The Role:
As a Senior Claims Handler, you will be responsible for handling larger and complex losses across various insurance products, predominantly around Construction/Engineering and Cyber. You will work to deliver market-leading customer service to HSB's customers and internal and external stakeholders. You will ensure that claims are handled proactively, competently, and in line with HSB's service level agreements.
Key Responsibilities:
- Claims handling on all products across HSB's portfolio from FNOL to settlement, to drive increased levels of customer service and productivity.
- Work on litigation, mediation, and all legal matters where required.
- Support the Claims Leadership Team in maintaining a culture of high performance within the claims team.
- Organise, run, and contribute to stakeholder meetings both internal and external.
- Manage relationships and expectations internally and with client companies, brokers, intermediaries, direct insureds, and third parties, including face-to-face interactions to deliver excellence through the lifecycle of the claim.
- Identify any training requirements within the claims team and provide support to the Claims Leadership Team in developing and delivering that training.
- Ensure all regulatory requirements and governance are met through the process.
- Ensure the appropriate use of third-party suppliers such as Loss Adjusters, Solicitors, etc.
Key Skills & Experience:
- Customer Relationship Management
- Good understanding of regulatory and legal frameworks
- Understanding of the UK insurance market
- Ability to meet tight deadlines and manage busy workloads
- Previous experience of the Engineering & Construction market (desirable)
- Experience dealing with large & complex claims (essential)
Qualifications:
- ACII (completed or working towards)
- CIP (Irish equivalent)
Benefits:
A snapshot of some of our benefits:
- Agile/Hybrid working
- Private Healthcare (Aviva)
- Aviva Digital GP
- Employer Pension contribution of 13%
- Annual bonus
- Professional qualification support
- 25 days annual leave (plus bank holidays)
- x2 wellbeing days per year
-
Senior Claims Adjuster Specialist
4 weeks ago
Manchester, United Kingdom Exchange Street Claims & Financial Services Full timeWe are seeking an experienced Senior Domestic Adjuster to join our team at Exchange Street Claims & Financial Services. Based in the North West region, this role involves handling a portfolio of domestic/HNW claims over £100,000 in value, from cradle to grave.Key requirements for this position include a minimum of 3 years' experience in domestic...
-
Senior Motor Claims Specialist
4 weeks ago
Manchester, United Kingdom Vermelo RPO Full timeJob Title: Senior Motor Claims SpecialistAbout the Role:We are seeking an experienced Senior Motor Claims Specialist to join our team at Vermelo RPO. As a Senior Motor Claims Specialist, you will be responsible for handling claims over a limit of £500,000 up to and over 1 million.Key Responsibilities:- Handle claims with a high level of technical...
-
UK Claims Specialist
2 days ago
Manchester, United Kingdom Exchange Street Claims ltd Full timeAre you an experienced Loss Adjuster looking for a new challenge? We are seeking up to 7 talented individuals to join our team at Exchange Street Claims ltd.You will be responsible for handling a portfolio of Domestic and High Net Worth claims, working closely with our clients and insurers to resolve claims efficiently and effectively.We estimate that the...
-
Property Claims Specialist
2 weeks ago
Manchester, United Kingdom Exchange Street Claims ltd Full timeKey Responsibilities:As a Property Claims Handler, you will handle claims up to £50k from start to finish, including negotiation, settlement, and repudiation.Requirements:Previous claims handling experienceExcellent customer service skillsCII qualification or willingness to work towards itBenefits:Competitive salaryContributory pensionLife assurance25 days...
-
Senior Motor Claims Specialist
2 days ago
Manchester, United Kingdom AIG Full timeUnleash Your Potential as a Senior Motor Claims Specialist at AIGWe are seeking an experienced Motor Claims Specialist to join our dynamic team. As a key member, you will be responsible for handling complex motor claims, including third-party property damage and bodily injury.Your primary objective will be to provide exceptional customer service while...
-
Complex Claim Resolution Specialist
2 days ago
Manchester, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are recruiting a Senior Clinical Negligence Lawyer to join our industry-leading team. The ideal candidate will have experience handling complex clinical negligence claims and be able to develop the team alongside the head of department.Key AccountabilitiesHandle high-value complex clinical negligence claims from inception to completionManage...
-
Personal Injury Claims Specialist
2 days ago
Greater Manchester, United Kingdom Hays Specialist Recruitment Limited Full timeThis is an exciting opportunity for a Personal Injury Claims Specialist to join Hays Specialist Recruitment Limited in Liverpool and Manchester offices.About the RoleYou will be responsible for handling a diverse range of personal injury claims, from pre-action protocols to full court trials.Key ResponsibilitiesReviewing and managing incoming claims to...
-
Senior Complex Injury Claims Specialist
2 days ago
Manchester, United Kingdom Davies Full timeAbout the RoleWe are seeking an experienced Senior Complex Injury Claims Specialist to join our team at Davies, a specialist professional services and technology firm.Job DescriptionThis is a challenging role that requires a qualified solicitor with expertise in handling complex injury claims. As a Senior Complex Injury Claims Specialist, you will work...
-
Senior Associate for Catastrophic Injury Claims
4 weeks ago
Manchester, United Kingdom Hays Specialist Recruitment Limited Full timeOur client, a top-tier insurance law firm, is seeking an experienced Associate or Senior Associate with a background in catastrophic injury cases.About the RoleThis position will involve handling complex claims for catastrophic losses, including RTA and EL/PL matters. Cases may involve brain injuries, spinal injuries, amputations, and fatalities, with values...
-
Senior Claims Specialist
4 weeks ago
Manchester, United Kingdom HSB Full timeJob Title: Senior Claims HandlerAbout the Role:We are seeking a highly skilled Senior Claims Handler to join our team at HSB. As a Senior Claims Handler, you will be responsible for handling larger and complex losses across various insurance products, predominantly around Construction/Engineering and Cyber.Key Responsibilities:Claims handling on all products...
-
Senior Motor Claims Intelligence Specialist
2 days ago
Manchester, New Hampshire, United Kingdom William James Recruitment Full timeJob OverviewWe are seeking a skilled Senior Motor Claims Intelligence Specialist to join our team. As an experienced professional in the insurance and legal sectors, you will be responsible for identifying intelligence that supports the analytical process necessary for settling cases.This is an excellent opportunity to collaborate with our existing team and...
-
Claims Specialist
3 weeks ago
Manchester, United Kingdom Finitas Full time £75,000We are seeking a talented Casualty Claims Specialist to join our team at Finitas. This role will involve managing a portfolio of UK and International Casualty claims, working closely with solicitors, customers, brokers, experts and insurers to develop a strategy for timely and cost-effective resolution of more complex claims.Key Responsibilities:Manage a...
-
Senior Complex Injury Claims Specialist
6 days ago
Manchester, United Kingdom Davies Full timeAbout the RoleWe are seeking a highly skilled and motivated Senior Complex Injury Claims Specialist to join our Manchester-based team. As a key member of our team, you will play a crucial role in handling large loss claims, working closely with senior claims handlers and clients.This is an excellent opportunity to develop your career as a lawyer, working on...
-
Fnol/ Claims Handler
5 months ago
Manchester, United Kingdom Auto Claims Assist Ltd Full time**Job description** **Roles and Responsibilities** - Maintaining a high standard of knowledge to assist with problem solving within the department - To make contact with referred customers within time periods stipulated within referrer SLA - To accurately gather and record all required information, recognising where further interrogation or validation may...
-
Claims Specialist
4 weeks ago
Manchester, United Kingdom IPS Group Full timeWe are seeking a skilled Claims Specialist to join our team at IPS Group. As a Claims Specialist, you will be responsible for managing a personal caseload of claims within the Construction space.Key Responsibilities:Proactively address issues and solve problemsTake a hands-on approach to get the claims functions movingManage claims on a cradle-to-grave...
-
Senior Injury Claims Specialist
2 days ago
Manchester, United Kingdom First Central Insurance Management Ltd Full timeWe're First Central Insurance Management Ltd, a leading insurance company that prioritizes customer satisfaction. We protect our customers' assets so they can focus on what matters to them.Data drives our success, and we utilize it to provide tailored insurance solutions. Our underwriting expertise is built on data analysis, enabling us to offer the right...
-
Claims Specialist
4 weeks ago
Manchester, United Kingdom MERJE Full timeClaims Specialist RoleMERJE is seeking a highly motivated and growth-oriented Claims Specialist to join their team. With ambitious goals, this insurtech company is creating cutting-edge AI and automation technology to bring efficiency and simplicity to claims.Key Responsibilities:Handle claims from 'cradle to grave'Provide quality interactions with...
-
Senior Litigation Specialist
2 weeks ago
Manchester, United Kingdom Clyde & Co Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Litigation Specialist to join our team in handling complex claims. The successful candidate will have a strong background in commercial litigation and the ability to work efficiently in a fast-paced environment.
-
Fnol/ New Claims Handler
5 months ago
Manchester, United Kingdom Auto Claims Assist Ltd Full time**Roles and Responsibilities** - Maintaining a high standard of knowledge to assist with problem solving within the department - To make contact with referred customers within time periods stipulated within referrer SLA - To accurately gather and record all required information, recognising where further interrogation or validation may be required over and...
-
Claims Specialist
4 weeks ago
Manchester, United Kingdom Clyde & Co LLP Full timeWe are seeking a skilled Claims Specialist to support our Manchester office in the UK. This role will involve working with our market-leading Casualty practice, providing expertise in claims investigation and management.Key Responsibilities:Supporting the investigation and management of casualty claimsCollaborating with our team to deliver high-quality...