Network Management Technician

1 week ago


Glasgow, Glasgow City, United Kingdom Smarter Grid Solutions Ltd. Full time
Job Description

The successful candidate will be responsible for providing 2nd-tier technical support for customers and Smart Grid deployments, generating monthly operational reports, analysing data, and identifying system tools for proactive customer support and system performance improvement.

They will also be expected to monitor infrastructure, take corrective action as necessary, liaise with internal teams for support in diagnosis, investigation, and resolution, and provide feedback to improve systems and services.



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