IT Network Infrastructure Specialist
1 week ago
The successful candidate will be responsible for proactively supporting and maintaining the school's network systems and infrastructure, including technical support of staff and pupils, as well as installation and maintenance of hardware and software across the site.
Main Responsibilities:
- Work directly with other team members and third parties to ensure stability of network and server infrastructure.
- Deliver technical support and preventative maintenance processes to prevent and limit the impact of ICT issues.
- Provide excellent customer service to staff and students.
- Assist in the management of the ICT Helpdesk.
- Manage business as usual requests using Helpdesk system.
- Provide coaching to the ICT Technician.
- Propose system and process improvements to ensure IT provision is up to date and efficient.
Requirements:
- Maintain, upgrade and minor repair a range of Network Switches, Servers, PCs and peripherals.
- Maintain user accounts on Active Directory and MS Azure cloud services.
- Assist in deployment and management of PCs and devices for normal operation.
- Detect, diagnose, and resolve PC, Servers, peripheral and application errors.
This role offers a competitive remuneration and benefits package, including reduced school fees, pension contribution, free staff lunches, and access to school facilities. The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience.
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