Membership Assistant
6 days ago
We are seeking a highly skilled Membership Assistant to join our team at Austin Fraser in Buckinghamshire. As a Membership Assistant, you will provide exceptional customer service to our members, handle administrative tasks, and work collaboratively with the team.
Responsibilities include:
- Archiving events documentation
- Providing high-quality customer service to members
- Supporting the team with administrative duties
- Maintaining databases and paper records
- Resolving booking issues
- Responding to queries in line with SLAs
- Processing membership applications
- Engaging with members via email, phone, and webchat
The ideal candidate will have excellent written and verbal communication skills, a strong attention to detail, and the ability to work effectively in a busy environment. The salary for this role is approximately £25,000-£28,000 per annum.
Austin Fraser offers a fantastic working environment with a 35-hour week and 4 days worked from home. Benefits include sick pay, a pension scheme, life assurance, one day paid volunteering, free parking on site, and an employee assistance programme. There is also a discretionary annual bonus.
If you are a motivated and organized individual looking for a rewarding career opportunity, please apply today.
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