Accounting Specialist
4 weeks ago
At S Three, we are seeking a highly skilled Accounting Officer to join our dynamic team on a fixed-term basis. As a key member of our team, you will be responsible for day-to-day processing of unbilled items in line with customer requirements and delivery in a timely fashion.
Key Responsibilities:- Ensure accurate and timely processing of billing operations in line with agreed Service Level Agreements (SLAs).
- Develop close working relationships with internal and external stakeholders to enable delivery of day-to-day billing operations and prompt resolution of issues impacting delivery.
- Process credit note requests within stipulated SLAs and investigate queries to provide satisfactory and timely resolutions to stakeholders.
- Update and maintain master files for client billing requirements and ensure changes in billing requirements or new billing requirements are applied correctly as needed.
- Maintain high standards of quality when creating accounts and processing documents.
- Process documentation to enable cross-team support during periods of holidays/absence.
- Update billing reports as delegated by the Billing Team Manager.
- Communicate with other departments and staff to ensure SLAs are met.
- Customer Service/Admin background.
- Ability to communicate at all levels essential.
- Understanding of SAP Billing Module preferred.
- Working knowledge of MS Word, Excel, PowerPoint, and Outlook.
- Excellent customer service and problem-solving skills are essential.
- The choice to work flexibly from home and the office, in line with our hybrid working principles.
- Bonus linked to company and personal performance.
- Generous 28 days holiday allowance, plus public holidays.
- Annual leave purchase scheme.
- Five days paid Caregiver/Dependant leave per annum.
- Five paid days off per year for volunteering.
- Private healthcare, discounted dental insurance, and healthcare cash back scheme.
- Opportunity to participate in the company share scheme.
- Access to a range of retail discounts and savings.
We are committed to ensuring that all processes are equitable, and everyone is treated with fairness and dignity. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
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