Gaming Industry Retention Expert

3 weeks ago


Manchester, United Kingdom BettingJobs Full time
Job Title: Gaming Industry Retention Expert

We are seeking a highly experienced Gaming Industry Retention Expert to join our team at BettingJobs in Manchester, UK.

The successful candidate will be responsible for designing and implementing innovative retention strategies to ensure customer loyalty and retention rates in the gaming industry.

About the Role:
  • Strategic Development: Develop and implement comprehensive retention strategies to support business objectives and drive revenue growth in the gaming industry.
  • Market Research: Conduct market research to stay up-to-date with the latest trends and best practices in customer retention.
  • Campaign Execution: Execute targeted campaigns to improve customer engagement and retention rates.
  • KPI Measurement: Measure and report on key performance indicators across key customer segments and campaign success.
  • Process Optimisation: Evaluate business needs, align teams, and introduce scalable, measurable process improvements to enhance customer experience.
Requirements:
  • Gaming Industry Experience: Proven experience in the gaming industry, ideally within the UKGC regulated market.
  • Reward Program Management: Experience managing rewards programs or customer loyalty initiatives with a strong focus on data analysis.
  • Leadership Skills: Ability to lead and motivate cross-functional teams to achieve shared goals.
  • Problem-Solving: Strong problem-solving skills with the ability to think critically and outside the box.
  • Adaptability: Ability to adapt to changing business needs and priorities.
Estimated Salary: £65,000 - £90,000 per annum

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