Field Service Technician

1 week ago

Enfield Town, Greater London, United Kingdom Tiger Resourcing Group Full time
Field Service Technician
Job Overview

Tiger Resourcing Group is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support to our clients in the field, conducting various activities on Naval vessels, Commercial vessels, and Shore Based Systems.


Key Responsibilities

· Travel within the UK and multiple overseas destinations is a regular feature of this role, with requests to travel made at short notice.

· Carry out service interventions, including installation, commissioning, troubleshooting, and acceptance tests.

· Complete detailed service reports and expenses in a timely manner.

· Communicate effectively with line management regarding technical issues seen in the field.

· Support the Customer Services Technical Helpdesk by responding to customer inquiries and writing Technical Advice Sheets.

· Strive for Quality, Improvement, and Customer Satisfaction.

· Familiarise and observe all Health and Safety rules and regulations during working hours.

· Complete training courses as required.

· Be prepared to work in excess of the normal 37-hour week or anti-social hours while observing contractual obligations.


Requirements

· Ability to read and interpret technical manuals.

· Knowledge of computers, including hardware and software applications.

· Knowledge of basic Networking.

· Self-motivated.

· Full driving licence.

· Valid passport.


Experience Required

· Experience in the field servicing environment, preferably Marine but not essential.


Qualifications

· ONC qualified preferably but not essential.

· Work towards gaining a Tower Climbing & Rescue Certificate.


Physical Attributes

· Ability to walk 300-400 metres with a tool kit, possible weight of 10 Kilos.

· Ability to walk up the equivalent of 10 flights of stairs, then up to 10 metres on a ladder.

· Ability to work in tight spaces, needing to twist and manoeuvre your body.

· Able to work at heights up to 70 metres.


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