Field Service Technician
2 days ago
Job Overview
As a Field Service Technician with Tiger Resourcing Group, you will be working within the Customer Service Department, primarily based in the field, supporting customers worldwide.
Key Responsibilities
· Conduct service interventions, including installation, commissioning, troubleshooting, and acceptance tests, on Naval vessels, Commercial vessels, and Shore Based Systems.
· Complete detailed service reports and expenses in a timely manner.
· Communicate effectively with line management regarding technical issues encountered in the field.
· Support the Customer Services Technical Helpdesk by responding to customer inquiries and writing Technical Advice Sheets when required.
· Strive for Quality, Improvement, and Customer Satisfaction.
· Familiarise and observe all Health and Safety rules and regulations during working hours.
· Complete training courses as required.
· Be prepared to work in excess of the normal 37-hour week or anti-social hours while observing contractual obligations.
Requirements
· Ability to read and interpret technical manuals.
· Knowledge of computers, including hardware and software applications.
· Knowledge of basic Networking.
· Self-motivated.
· Full driving licence.
· Valid passport.
Experience Required
· Experience in the field servicing environment, preferably Marine but not essential.
Qualifications
· ONC qualified preferably but not essential.
· Work towards gaining a Tower Climbing & Rescue Certificate.
Physical Attributes
· Ability to walk 300-400 metres with a tool kit, possible weight of 10 Kilos.
· Ability to walk up the equivalent of 10 flights of stairs, then up to 10 metres on a ladder.
· Ability to work in tight spaces, needing to twist and manoeuvre your body.
· Able to work at heights up to 70 metres.
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