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Escalator Maintenance Technician

1 month ago


Peterborough, Peterborough, United Kingdom KONE PLC Full time
Join Our Team as an Escalator Service Engineer

We are seeking an experienced Escalator Service Engineer to join our team at KONE PLC. As a global leader in the lift and escalator industry, we provide lifts, escalators, and automatic doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle.

About the Role

The successful candidate will be responsible for the service, maintenance, and minor repairs of escalators in the Peterborough, Cambridge, and Milton Keynes areas. This will involve covering calls and participating in the call-out rota. We are looking for an experienced escalator engineer or a candidate who would like to start their career in the escalator industry.

Key Responsibilities
  • Service, maintenance, and minor repairs of escalators in the designated area
  • Covering calls and participating in the call-out rota
  • Providing excellent customer service and ensuring the highest level of customer satisfaction
  • Maintaining a high level of health and safety knowledge and adhering to company policies and procedures
  • Communicating effectively with customers, colleagues, and other stakeholders
Requirements
  • NVQ3 qualification in escalators
  • Driving license (KONE van provided)
  • Strong customer skills and excellent communication skills
  • Escalators experience and knowledge of maintenance and repair procedures
  • Good written and spoken English
What We Offer
  • Excellent salary available depending on experience
  • Radius travel pay
  • Paid overtime and call-outs
  • Strong and clear progression opportunities
  • KONE training programs
  • 25 days' holiday
  • Company Pension Scheme
  • Employee Assistance Programme
  • PDI
  • Life Assurance
  • Cycle to work scheme