Front Desk Associate

4 weeks ago

Bury, Borough of Bury, United Kingdom Village Hotels Full time
Be the First Friendly Face

We're looking for a charismatic and proactive Receptionist to join our team at Village Hotel Club in Bury. As the first point of contact for our guests, you'll be the face of our hotel and play a vital role in creating a warm and welcoming atmosphere.

About the Role

As a Receptionist, you'll be responsible for ensuring every guest receives a personalized and exceptional experience. You'll be the go-to person for hotel information, local recommendations, and solving any issues that may arise. Your excellent communication skills and problem-solving abilities will make you a valuable asset to our team.

What We Offer
  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of Well-being and Healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days
  • Excellent Reward and Recognition Incentive schemes
  • Monthly well-being programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday Purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme
What We're Looking For

We need someone with a positive attitude, excellent communication skills, and a passion for delivering exceptional guest experiences. If you're a team player with a proactive approach to problem-solving, we'd love to hear from you.

At Village Hotel Club, we're all about embracing personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. If you're looking for a dynamic and supportive work environment, we'd be delighted to welcome you to our team.

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