Optimisation Health Specialist

3 days ago

London, Greater London, United Kingdom HUM2N Full time
Role Overview

We are seeking a highly skilled and passionate Nutritional Therapist to join our dynamic team at HUM2N, a forward-thinking health centre dedicated to advancing the future of personalised and preventive medicine.

The ideal candidate will have extensive experience in functional medicine and a proven track record of delivering exceptional client care. As a key member of our multidisciplinary team, you will work closely with clients and physicians to create and implement tailored health optimisation plans.

Your expertise in interpreting advanced functional lab tests, developing supplement protocols, and providing unparalleled support throughout the client's health journey will be invaluable in helping us achieve our mission to empower individuals to take control of their biology and unlock peak health and performance.

Key Responsibilities
  • Personalised Health Plans:
    • Develop tailored Health Optimisation Plans within 1 hour of admin time per client appointment.
    • Deliver all plans within 24 hours post-appointment to ensure client adherence.
    • Create and refine supplement protocols based on functional lab results and health goals.
    • Adjust treatment strategies to meet evolving client needs.
  • Functional Testing and Interpretation:
    • Conduct and interpret advanced functional tests, including gut barrier panels, nutrigenomics, comprehensive stool testing, and food sensitivity tests.
    • Educate clients on their lab results, ensuring clarity and engagement.
    • Integrate test findings into detailed, actionable treatment plans.
  • Client Relationship Management:
    • Manage clients' journeys from consultation through program completion, ensuring seamless transitions between phases.
    • Use personalised clienteling techniques to build trust and encourage long-term loyalty.
    • Implement recall and reactivation strategies to re-engage past clients with a 30% success rate.
  • Timely Communication:
    • Respond to client queries and internal communications within 4 hours.
    • Provide clear, concise, and professional communication to maintain client satisfaction.
  • Support for New Services:
    • Assist the Medical Director in developing and launching new health programs.
    • Create client education resources and protocols for new services.
    • Gather feedback on new offerings to drive continuous improvement.
  • Team Collaboration:
    • Work closely with physicians, senior nutritional therapists, and aesthetic professionals to deliver cohesive care.
    • Actively participate in team meetings and case reviews, contributing expertise and insights.
  • Client Education:
    • Educate clients on the principles of functional medicine, nutrition, and lifestyle optimisation.
    • Support clients in setting achievable health goals, tracking progress, and celebrating milestones.
What We're Looking For

We are seeking an experienced Nutritional Therapist with a passion for health optimisation and longevity. The ideal candidate will have:

  • A BSc/Diploma in Nutritional Therapy or a related field.
  • 2+ years of experience in functional medicine or a related field.
  • Membership with BANT or equivalent.
  • Professional Indemnity Insurance.
  • DBS certification and Healthcare Mandatory Training upon recruitment.
  • Strong sales, communication, and customer relationship skills.
  • Highly organised and detail-oriented.
  • A proactive team player with a commitment to continuous learning.
What We Offer

We offer a competitive salary of £60,000 - £80,000 per annum, depending on qualification and experience, plus benefits including:

  • A collaborative, innovative work environment in a forward-thinking clinic.
  • Opportunities for professional growth and training to deepen your expertise in functional medicine.
  • The chance to work with a multidisciplinary team dedicated to delivering life-changing results.

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