Strategic Operations Lead

4 weeks ago


CheshireShropshire, United Kingdom Marks & Spencer Full time
Lead Strategic Operations in the Food Sector

Marks & Spencer is an inclusive organisation, committed to building diverse and representative teams where everyone can bring their whole selves to work and be at their best.

We are ambitious about the future of retail, disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. Our stores across the UK offer a wide range of products, from food to clothing and home goods.

We're currently seeking a Team Manager for our store in Ellesmere Port, Cheshire. This role offers a unique opportunity to lead a team of colleagues and drive sales, commerciality and service standards within the store.

Key Responsibilities:

  • Driving a selling culture within your team
  • Consistently raising performance and capability of the team to support developing internal talent
  • Utilising data to inform operational decisions
  • Implementing a continuous improvement mentality within the team
  • Energising your team to deliver first-class customer service in a fast-paced environment

Requirements:

  • A proven leadership track record and the ability to lead effectively through ambiguity
  • Digital confidence and understanding of systems
  • Ability to juggle multiple priorities while maintaining an excellent standard
  • Flexibility and resourcefulness to change

What We Offer:

  • 20% colleague discount on all M&S products and third-party brands
  • Competitive holiday entitlement with the potential to buy extra days
  • Discretionary bonus schemes based on personal objectives and business performance
  • A generous Defined Contribution Pension Scheme and Life Assurance
  • Dedicated welcome and tailored induction programmes
  • Access to wellbeing support, including 24/7 Virtual GP and PAM Assist

Estimated Salary: £35,000 - £45,000 per annum (dependent on experience). We're committed to fair compensation and offer a competitive salary and benefits package.


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