Tesco Colleague

2 days ago


Darlington, Darlington, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic Tesco Colleague to join our team at Cornmill Shopping Centre. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Availability Window

We are looking for colleagues who are available to work during the following times:

  • Sunday: 14:00 - 18:00
  • Thursday: 18:00 - 22:00
  • Saturday: 10:00 - 14:00

Please note that we offer a minimum of 16 guaranteed hours per week, but we also have opportunities for colleagues who would like to work fewer hours (minimum 12 hours). We will schedule your contracted hours within our availability windows, and you will have 3 weeks' notice of your shifts.

What We Offer

As a Tesco Colleague, you will enjoy a range of benefits, including:

  • 20 days' holiday (plus Bank Holidays) rising to 22 days after 12 months
  • Flexible working from day one
  • 10% off and 15% at pay day weekends with your Colleague Clubcard
  • Access to free wellbeing services and a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds

Responsibilities

As a Tesco Colleague, you will be responsible for:

  • Knowing your customers and serving them with passion and pride
  • Passionate and knowledgeable about the products and services within your store
  • Working across the store in our service, picking and replenishment areas where required
  • Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
  • Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
  • Handling products with care to maintain quality and ensure they reach customers in the best condition
  • Being yourself, living our values, making everyone feel welcome and always following our policies
  • At times, you may be required to accept deliveries into the store

Requirements

We are looking for colleagues who:

  • Have a passion for delivering great service, greeting customers with a smile, and serving them with pride
  • Can build rapport with customers, meaning they leave the store having experienced a great shopping trip
  • Can take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate openly with others
  • Can build relationships with colleagues to create a team spirit, having fun and celebrating success
  • Are at work on time, well presented and ready to be a brand ambassador

What's Next?

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply now to join our team at Cornmill Shopping Centre.



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