Kitchen Installation Coordinator
6 days ago
We are seeking a highly skilled Kitchen Installation Coordinator to join our team in Willenhall, West Midlands. As a Kitchen Installation Coordinator, you will be responsible for overseeing the smooth delivery of kitchen refurbishment projects or installations, ensuring minimal disruption and effective communication with tenants. This temporary-to-permanent position offers an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services.
The ideal candidate will have previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects is essential. Excellent communication skills, both verbal and written, are required, as well as strong problem-solving abilities and organisational skills. A proactive, positive attitude and a desire to improve tenant satisfaction are also necessary. With a competitive salary of £25,000 - £30,000 per annum, commensurate with experience, this role offers a supportive work environment with opportunities for personal and professional development.
Key Responsibilities:
- Overseeing the delivery of kitchen refurbishment projects or installations, ensuring minimal disruption and effective communication with tenants.
- Providing excellent customer service to tenants, responding to queries and resolving issues in a timely and efficient manner.
- Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments.
- Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication.
- Helping tenants understand their rights and responsibilities during home improvement work.
- Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking.
Why Choose Us?
A competitive salary, commensurate with experience, combined with the potential for the role to become permanent based on performance, makes this an attractive opportunity. In addition, we offer a supportive work environment with opportunities for personal and professional development, and a chance to make a real difference in the local community.
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