Industrial Technology Specialist

3 days ago


South East, United Kingdom Alexander Daniels Global Full time
Job Overview

We are seeking a highly skilled Mobile Technical Support Professional to join our client's team based in the South-East region of UK. This is an exciting opportunity to work with a leading provider of 3D printing technology, offering a variety of solutions from machines, materials, and other services.

Salary: $60,000 - $80,000 per annum

About the Role

This role involves providing on-site technical support, installations, maintenance, and repair services for the company's AM technology. As the primary point of contact for customers, you will ensure their systems are operating optimally. Your key responsibilities will include:

* Conducting installations and commissioning of machines.
* Performing preventative and reactive maintenance to minimize downtime.
* Troubleshooting and resolving hardware and software issues.
* Providing technical training and support to customers.

Customer Relationship Management

You will build strong relationships with customers through effective communication and problem-solving. You must understand customer needs and tailor solutions to meet their specific requirements.

Requirements

To be successful in this role, you will need:

* A Bachelor's degree in engineering, computer science, or a related field.
* 3+ years of field service experience, preferably in the 3D printing industry.
* Strong understanding of electronics, mechanics, and computer hardware.
* Proficiency in troubleshooting and problem-solving.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Willingness to travel for work.

Benefits

This role offers a competitive salary, excellent benefits package, and opportunities for career growth and development.

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