Junior IT Support Professional

1 day ago


Bristol, Bristol, United Kingdom Xist4 IT Full time

We are looking for a skilled Junior Support Analyst to join our Xist4 IT team. As a key member of our Technical Support Department, you will be responsible for providing exceptional customer service and resolving technical issues efficiently.

About the Role

This is an exciting opportunity to develop your skills and expertise in IT support, working with a range of Microsoft products and technologies. You will receive comprehensive training and support to ensure your success in this role.

Main Responsibilities:
  • Providing technical support and assistance to customers via phone, email, or other communication channels
  • Logging and prioritising incoming support calls
  • Working collaboratively with other team members to resolve complex technical issues
Requirements and Qualifications:
  • Up to two years of experience in a customer-facing IT support role
  • Excellent communication and problem-solving skills
  • Demonstrated ability to work effectively in a team environment
What We Offer:
  • A competitive salary of £24,500 - £27,500 per annum, depending on experience
  • A generous benefits package, including a company pension scheme and profit share bonus
  • The opportunity to work with a dynamic and innovative company


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